How Do I Call In GHL?

How do I call in GHL? If you are a new user to GoHighLevel (GHL) and wondering about how to make calls, you’ll be glad to know that calling inside GHL is both simple and powerful. You can dial clients directly from your GHL dashboard, receive inbound calls, and track every conversation all within one app. The setup takes just a few steps, but if you miss any step, your calls may not work properly.

In this guide, I will explain exactly how to activate calling, buy a number, and make your first call. By the end, you will not only know how to call in GHL but also how to get the most out of it.

Why Is Using Calling in GoHighLevel Preferable?

GoHighLevel (GHL) is more than a CRM. Using the calling feature in GHL is beneficial for businesses because it makes communication faster, easier, and more organized. 

With GoHighLevel, you can call your leads or clients directly from the one platform, no need to switch between apps. Every call is automatically saved, so you can keep track of conversations and follow up easily.

GoHighLevel also helps you manage missed calls, send quick text replies, and record call details automatically. This is the main reason over 70% of businesses prefer it. 

With the calling feature, you can:

• Call leads and clients directly from their profile
• Receive inbound calls on your connected number
• Record calls for compliance or quality purposes
• Track conversations in the contact timeline
• Automate follow-ups with SMS or voicemail drops

This is why so many businesses search for how to make calls in GHL, it is not just about dialing but about creating a complete communication hub.

Now let’s make your first call in GHL with these easy steps!

Step 1: Set Up Twilio Integration

Before you can make calls in GHL, you need to connect to a phone service. GoHighLevel uses a third-party service called Twilio, a trusted cloud communications provider.

To integrate with Twilio:

1. Open your Settings in GHL.
2. Go to Phone Numbers.
3. Click Connect Twilio.
4. Follow the setup instructions.

This connection is essential. If Twilio is not properly integrated, the call feature will not work.

Step 2: Buy a Phone Number

Once Twilio is connected, you will need a business number for calls.

• Go to Settings > Phone Numbers.
• Click Add Number.
• Choose a local or toll-free number that fits your brand.
• Confirm and save.

This number is now your official business line inside GHL. Both outbound and inbound calls will run through it.

Step 3: Make Your First Call

Now comes the exciting part: making your first call in GHL.

1. Open the Conversations tab.
2. Select the contact or lead you want to reach.
3. Click the Call button.
4. Talk directly through the system.

Congratulations! Your call Setup inside GHL is completed. Now your call will also be logged inside the contact’s timeline, so you never lose track of conversations.

Can You Record and Monitor Calls in GHL?

Yes, GoHighLevel allows you to record calls. Also You can enable this feature in your phone settings. Every recorded call can be reviewed later, which is useful for training, quality control, or legal compliance. Many businesses use this feature to keep communication organized and professional.

Troubleshooting Common Call Issues

Sometimes new GHL users face challenges when they are trying to call in GHL. Here are some quick fixes:

• Make sure Twilio is properly integrated.
• Verify you purchased and assigned a valid phone number.
• Check your Twilio balance (low balance can block calls).
• Review call settings to confirm forwarding and voicemail options.

If your calls still do not connect, it is best to reach out to support or get help from GoHighLevel Experts.

Advanced Calling Features to Explore

Once you know how to call in GHL, you can move beyond the basics. Advanced features include:

• Power dialer for high-volume outbound calling
• Automated call workflows as part of campaigns
• Voicemail drops for missed contacts
• SMS follow-ups linked with calls

These tools allow businesses to scale their outreach while maintaining a personal touch.

Final Thoughts

Now you know exactly how do I call in GHL from Twilio setup to buying a number and making calls. The feature is simple but powerful, giving you a complete communication system right inside your CRM.

Ready to streamline your client calls? Book a free consultation with NEXGHL today and let our specialists set up a seamless calling system for your business.